FAQ

Check-in is from 2:00 PM and check-out is until 12:00 PM. If you need different times, please contact us to check availability.

You can book directly through our booking engine, via WhatsApp at +55 73 99959-3076, or by email at reservas@hotelencantosdeitaperapua.com.br.

The cancellation policy depends on the rate type chosen at the time of booking. We offer refundable rates (with free cancellation within the stated deadline) and non-refundable rates (with a more attractive price, but no cancellation option). The conditions are presented before booking confirmation.

We accept all major credit card brands, as well as PIX and cash. Installment payment is available on credit cards.

Yes! All rates include a full regional breakfast with fresh fruits, natural juices, freshly made tapioca, cuscuz (steamed cornmeal), homemade cakes, bread, cold cuts and much more.

Yes! Our restaurant serves lunch and dinner with Bahian and Brazilian cuisine, featuring local and fresh ingredients. Learn more about our dining.

Our hotel is just 600 meters from Taperapuan Beach, one of the most famous in Porto Seguro. A short walk and you are already at the beach!

Yes, we offer free rotational parking for our guests, with full security.

Yes! Free, stable and high-quality Wi-Fi is available in all areas of the hotel — rooms, pool, restaurant and common areas.

Yes! We have pools for adults and children, with a lounge chair area, pool bar and covered space.

Yes! Our team helps arrange the main tours in the region, such as boat trips, visits to Ilha dos Aquarios, Trancoso, Arraial d'Ajuda and much more.

Absolutely! We are a family-oriented hotel. We have a children's pool, a kids' area with playground, and recreational activities so the little ones can have fun safely.

Up to 1 child aged 6 or under stays free. From the second child onwards, there is a charge. Contact our team to check rates and extra bed options.

Of course, we are pet friendly! To check rates and conditions, contact our reservations center at +55 73 99959-3076.

Porto Seguro Airport is about 9 km from the hotel, around 15 minutes by car. We do not offer our own transfer; you can take a taxi or a ride-hailing app.

Yes. We have an accessible room with an adapted bathroom, and accessible common areas. To secure the accessible room, let us know when booking via WhatsApp (73) 99959-3076.

Taperapuã Beach is 600 meters away, with famous beach clubs such as Axé Moi and Tôa Tôa. The Historic Center and Passarela do Álcool are a few minutes away by car, and our team can help you book tours to Trancoso, Arraial d'Ajuda, Ilha dos Aquários and Recife de Fora.

Porto Seguro is warm all year round. December to March and July are high season, busier and with more events. From August to November the beaches are quieter and rates are usually better; April to June has more frequent rain.