Facade of Hotel Encantos de Itaperapua

FAQ

Frequently Asked Questions

Everything you need to know before booking.

Reservations and Check-in

What are the check-in and check-out times?

Check-in is from 2:00 PM and check-out is until 12:00 PM. If you need different times, please contact us to check availability.

How do I make a reservation?

You can book directly through our booking engine, via WhatsApp at +55 73 98227-8684, or by email at [email protected].

What is the cancellation policy?

The cancellation policy depends on the rate type chosen at the time of booking. We offer refundable rates (with free cancellation within the stated deadline) and non-refundable rates (with a more attractive price, but no cancellation option). The conditions are presented before booking confirmation.

What payment methods are accepted?

We accept all major credit card brands, as well as PIX and cash. Installment payment is available on credit cards.

Breakfast and Dining

Is breakfast included in the room rate?

Yes! All rates include a full regional breakfast with fresh fruits, natural juices, freshly made tapioca, cuscuz (steamed cornmeal), homemade cakes, bread, cold cuts and much more.

Does the hotel have a restaurant?

Yes! Our restaurant serves lunch and dinner with Bahian and Brazilian cuisine, featuring local and fresh ingredients. Learn more about our dining.

Facilities and Services

Is the hotel close to the beach?

Our hotel is just 600 meters from Taperapuan Beach, one of the most famous in Porto Seguro. A short walk and you are already at the beach!

Is parking available?

Yes, we offer free rotational parking for our guests, with full security.

Does the hotel have Wi-Fi?

Yes! Free, stable and high-quality Wi-Fi is available in all areas of the hotel β€” rooms, pool, restaurant and common areas.

Does the hotel have a pool?

Yes! We have pools for adults and children, with a lounge chair area, pool bar and covered space.

Can tours be arranged through the hotel?

Yes! Our team helps arrange the main tours in the region, such as boat trips, visits to Ilha dos Aquarios, Trancoso, Arraial d'Ajuda and much more.

Family and Children

Is the hotel suitable for children?

Absolutely! We are a family-oriented hotel. We have a children's pool, a kids' area with playground, and recreational activities so the little ones can have fun safely.

Do children pay?

Up to 1 child aged 6 or under stays free. From the second child onwards, there is a charge. Contact our team to check rates and extra bed options.

Does the hotel accept pets?

Of course, we are pet friendly! To check rates and conditions, contact our reservations center at +55 73 98227-8684.

Still have questions?

Front Desk

+55 73 3679-1302

R. das Margaridas, 136 - Praia de Taperapuan
Porto Seguro - BA, 45810-000

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